jlibet Privacy Policy

1. Who We Are

This Privacy Policy is issued by jlibet ("jlibet," "we," "us," or "our"), the operator of the online gaming platform accessible at jlibet.net. jlibet acts as the personal information controller in respect of the personal data collected through the Platform, as defined under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA") and its Implementing Rules and Regulations.

By registering an account or using the jlibet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please do not use the jlibet Platform.

2. Personal Data We Collect

jlibet collects the following categories of personal data from users of the Platform:

• Identity Data: Full legal name, date of birth, gender, nationality, and government-issued ID details (e.g., PhilSys ID, passport, driver's license, UMID).
• Contact Data: Email address, mobile number, and residential address (including city, e.g., Manila, Cebu, Davao, Quezon City, Makati).
• Financial Data: Bank account details, GCash or PayMaya wallet numbers, BPI/BDO/Metrobank account references, transaction history, deposit and withdrawal records.
• Account Data: Username, encrypted password, account preferences, gaming history, bonus usage, and session logs.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and cookies or similar tracking data.
• Usage Data: Information about how you use the jlibet Platform, including pages visited, games played, time spent, and click-through data.
• Communications Data: Records of your communications with jlibet support, including live chat transcripts and email correspondence.

3. How We Collect Your Data

jlibet collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Data received from payment processors (e.g., GCash, PayMaya, BPI, BDO), identity verification providers, fraud prevention services, and analytics partners, where permitted by law.

4. How We Use Your Personal Data

jlibet uses your personal data for the following purposes:

• To register and maintain your jlibet account and verify your identity and age (21+ requirement).
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• To comply with anti-money laundering (AML), know-your-customer (KYC), and PAGCOR regulatory obligations.
• To provide customer support and respond to your inquiries and complaints.
• To send you service-related communications, including account notifications, security alerts, and policy updates.
• To send you marketing communications about jlibet promotions, bonuses, and new games, where you have consented to receive such communications.
• To detect, investigate, and prevent fraud, cheating, money laundering, and other prohibited activities.
• To improve the jlibet Platform, personalize your gaming experience, and conduct analytics and research.
• To enforce our Terms and Conditions and other applicable policies.
• To comply with applicable Philippine laws and regulations, including the DPA and PAGCOR requirements.

5. Legal Basis for Processing

jlibet processes your personal data on the following legal bases under the DPA:

• Contractual necessity: Processing required to perform our contract with you, including account management and transaction processing.
• Legal obligation: Processing required to comply with applicable laws, including AML/KYC obligations and PAGCOR regulatory requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time.

6. Data Sharing & Disclosure

jlibet does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions.
• Identity verification providers: Third-party KYC and age verification services used to verify your identity and comply with regulatory requirements.
• Regulatory authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other competent Philippine authorities, where required by law.
• Technology and service providers: Cloud hosting, analytics, customer support, and security service providers who process data on our behalf under strict data processing agreements.
• Legal and professional advisers: Lawyers, auditors, and other professional advisers where necessary for legal proceedings or compliance purposes.

All third-party service providers are contractually required to maintain the confidentiality and security of your personal data and to process it only for the purposes specified by jlibet.

7. Cookies & Tracking Technologies

jlibet uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.

We use the following types of cookies:

• Strictly necessary cookies: Essential for the Platform to function, including session management and security. These cannot be disabled.
• Functional cookies: Remember your preferences and settings to improve your experience.
• Analytics cookies: Help us understand how users interact with the Platform so we can improve it. Used with your consent.
• Marketing cookies: Used to deliver relevant promotions and measure campaign effectiveness. Used with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the jlibet Platform.

8. Data Retention

jlibet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

Specifically:

• Account and transaction data is retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• KYC and identity verification documents are retained for a minimum of five (5) years following the end of the business relationship.
• Communications data (support tickets, chat logs) is retained for two (2) years.
• Technical and usage data is retained for up to twelve (12) months.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with jlibet's data disposal procedures.

9. Data Security

jlibet implements appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jlibet Platform.
• Encryption of sensitive data at rest, including financial data and government ID information.
• Access controls and role-based permissions limiting access to personal data to authorized personnel only.
• Regular security audits, vulnerability assessments, and penetration testing.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While jlibet takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

10. Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlibet:

• Right to be informed: The right to know how your personal data is being collected and processed.
• Right of access: The right to obtain a copy of your personal data held by jlibet.
• Right to rectification: The right to correct inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes.
• Right to data portability: The right to receive your personal data in a structured, commonly used format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jlibet's Data Protection Officer using the contact details in Section 13. We will respond to all verified requests within thirty (30) days.

11. Children's Privacy

The jlibet Platform is strictly intended for users aged 21 years and above. jlibet does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete such data and close the associated account.

If you believe that a minor has registered on the jlibet Platform, please contact us immediately at the details provided in Section 13.

12. Changes to This Privacy Policy

jlibet reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. The updated Privacy Policy will be effective from the date of posting.

Your continued use of the jlibet Platform following the posting of a revised Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

13. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact jlibet's Data Protection Officer: